QUESTION 1

There are six major types of information systems which organisations use in their operations. Discuss how these information systems support managers in their decision making role

QUESTION 2

Explain the datawarehouse and data mining concepts using appropriate examples

QUESTION 3

E-Business has allowed for customer-centered retailing, that is, the removal of intermediate levels and allowing for customer self-service. Customer-centered retailing involves the following four elements: direct sales over the web, interactive marketing and personalization, mobile commerce and customer self-service. Discuss each element with appropriate examples

QUESTION 4

(i) Information systems are becoming increasing vulnerable to security breaches. Discuss with examples

(ii) Identify the basic guidelines which managers can take to ensure the security of the information systems used in their organizations