Synopsis

The purpose of the preliminary investigation phase is threefold. First, it answers the question, "Is this project worth looking at?" To answer this question, this phase must define the scope of the project and the perceived problems, opportunities, and directives that triggered the project.

In this milestone you will prepare a Request for System Services, which is the trigger for the Preliminary Investigation Phase. Also, you will use fact-finding techniques to extract and analyze information from an interview to determine project scope, level of management commitment, and project feasibility for the Equipment Check-Out System (ECS). With these facts and facts obtained from the Case Background, you will have the necessary information to complete the Problem Statement Matrix.

Assignment

1. To complete the Request for System Services form, use information from the case background. Make assumptions where necessary.
2. To complete the Problem Statement Matrix, use the interview with Dan Stantz and the case background for the basis of your information. Make assumptions where necessary. Place yourself in the shoes of Mr. Stantz. Which problems do you believe have the highest visibility, and how should they be ranked? Try to determine the annual benefits. State assumptions and be prepared to justify your answers!