1. If an e-mail address is important for business reasons, it is not a good idea to abandon that address for any reason. But people who have an e-mail address affiliated with an ISP can feel trapped by their ISP because changing ISPs means dropping an old e-mail address. 
Why don't ISPs offer e-mail forwarding services to customers who want to switch? 
Are there any solutions for people who want to switch without disrupting their business? What might some of those solutions be?

2. Suppose that you have a Web-based mail account that opens and displays graphical file attachments automatically. 
Do you need to need to worry about macro viruses on this account? 
describe your answer.

3. Using one of the resources described in Chapter 4, find a site where K-12 (Kindergarten through grade 12) teachers can find a lesson plan on the subject of plastics. 
In your answer, include the resource(s) used and the URL of the site(s) found.

4. Using one of the resources described in Chapter 4, find a clearinghouse for Internal Revenue Service rulings and tax related information. 
In your answer, include the resource(s) used and the URL of the site(s) found.