1) A major purpose of an organizational knowledge base is to support and allow ______________.
a. knowledge sharing
b.e-learning
c. responsible blogging
d. organizational capital
2) M-commerce transactions and activities require _____________ and ______________.
a. wired networks; access points
b. cell phones; portable computers
c. hardware and software infrastructures; infrastructure support
d. smartphones; switches
3) Characteristics of mobile devices that need to be considered when designing mobile computing systems include all of the following except:
a. small screens.
b. reduced memory.
c. restricted input capabilities.
d. broad bandwidth.
4) A ___________ is suitable for mobile users who need to make very short-range device-to-device wireless connections within a small space, such as a single room, and most commonly with Bluetooth.
a. personal area network
b. local area network
c. wireless area network
d. Wi-Fi area network
5) A(n) ____________ is a computer system capable of integrating, storing, editing, analyzing, sharing, and displaying spatial information.
a. GIS
b. GPS
c. L-commerce system
d. OnStar system
6) You are walking near a coffee shop and suddenly your cell phone beeps with a message: "Come inside and get a free biscotti with any purchase." This is an example of _____________.
a. permission marketing
b. location-based advertising
c. customer relationship management
d. m-commerce
7) Health risks of cell phone use include all of the following except:
a. cell phone addiction.
b. damage from cell radio frequency emissions.
c. spinal injury.
d. repetitive stress injury.
8) Ethical issues raised by m-commerce include all of the following except:
a. limited access to data and documents.
b. privacy invasion.
c. infringing on workers' personal time.
d. isolation.
9) In order to protect the privacy of individuals, privacy protection defenses must be __________.
a. designed into RFID tags, nodes, and networks
b. addressed in a post hoc fashion
c. addressed in an ad hoc fashion
d. the responsibility of government agencies
10) The banking industry was a good candidate for disruption by person-to-person (P2P) technology and disintermediation by ZOPA because _____________.
a. the industry offers a widely-needed service
b. of fierce competition and low barriers to entry
c. the industry was making huge profit margins off customers
d. the industry had small profit margins