QUESTION 1

(a) Enumerate the objectives of a Procurement Development Model

(b) Describe one Procurement Development Model you are familiar with as a tool used for assessing the contribution of the procurement function in an organisation

(c) "In certain organisations procurement has become a strategic proactive process that contributes as much as-or more than other business functions to profitability, corporate growth and competitive advantage." Describe the characteristics of the procurement function in these organisations

QUESTION 2

(a) What is Life Cycle Costing? Describe briefly the methodology for Life Cycle Costing

(b) What are the criteria to consider when a procurement officer is faced with the decision of procuring a used equipment instead of a new one?

QUESTION 3

(a) Define Service Level Agreement and enumerate the elements in a Service Level Agreement

(b) Explain the processes involved in establishing and implementing a Service Level Agreement

QUESTION 4

"Principled Negotiation Strategy rather than Positional Bargaining is key to conflict resolution in purchasing negotiation." Discuss