QUESTION 1

a. Presume you want to assess which programmer is the best programmer. You have decided that I will look at two criteria-quality and productivity. Quality is defined as the number of bugs found per month and productivity is distinct as the number of lines of code written per month.

b. What conclusions can you draw from the subsequent table?

c. Give your comments for each programmer.

(b) You come to a decision to measure productivity by lines of code produced per month, but you do not count mentions.

a. What do you think will happen?

(c) regard as a customer satisfaction survey. Your users were asked what they thought of your customer support. The possible responds were

1 - Excellent

2 - Good

3 - Average

4 - Inadequate

5 - Poor

Out of 10 clients, 5 choose chose 1 and 5 chose 2.

What would be the valid way to report the central tendency of the replies to this survey question?

(d) If you have five critical errors, two main faults, and five minor errors, what is the standard error?

(e) What you need to consider when you are defining an suitable measurements program?