Question: Assume you are the task manager for a large consumer service corporation consisting of 1,000 workers. You are responsible for 25 direct reports in your department. You have noticed that over the past year there has been a significant decline in the ability of employees to use and manage the technology of the organization. It is currently to the point where production is suffering. Your task is to improve the Technology Management of your employees in your department. You are given 6 months to complete this, as the season nears when you are the busiest with customers. Describe how you are going to turn your department around within the 6 month period. You must answer the following questions indept.
1. Identification of issues, concerns, and incidents leading to poor Technology Management
2. Strategies and techniques used to improve Technology Management
3. The time frame strategy used for producing these results with a 6 month period
Role of MIS Department
1. Research 3 well-known companies. Use your own words to describe what at least 3 different types of employees do in that business.
2. What information does each of the employees you listed need in his or her job? Could the employee's job be replaced by an information system?