1. Planning and executing verification and validation (Focused Discussion) :

Question: V and V processes are critical to any kind of IT project. Validation has links with international standards too. Please summarise any of your experience here.

2. Discussion: The role of KPIs (Focused Discussion) :

CSFs and KPI's, please draw up a table of CSFs and related KPIs so that the CSFs and KPIs could have one-to -one (and even one -to many relationships, alternatively ERDs would look good too!).

Question: Explain also the two CFS's & KPI's

References are to be provided in the answers this adds value to the discussion/paper eg.The project did meets its enrollment targets and was a major political success (O'Brochta and Finch 2011) for the president in addition to having many previously uninsured persons insured for the very first time.