Question 1. Which role modeling characteristic do you feel is most important to a Safety Program? Why?

Question 2. The author writes on page 36, "Don't let your negative attitude about safety give employees an excuse for developing a bad attitude." What does the author mean by this statement? Give an example.

Question 3. Why must organizational leaders realize the importance of their accountability to not just "talk the talk," but also to "walk the walk" when it comes to role modeling safety-related expectations? Discuss the Isbell Construction initiative and its effectiveness.

Question 4. You are the company safety manager, and you have just been introduced to a group of 30 new hires. What types of information should you include in your Welcome/Introduction? Based on the information in the textbook, write a brief welcome for the newly hired employees.

Question 5. You are the Safety Manager at your location and have been tasked with revamping the Safety Orientation. List the components of your safety plan and discuss briefly how you would want your Safety Orientation to flow. Provide examples where appropriate.

Question 6. The author notes that responsibility and accountability can be implemented in a two-step process. What is involved in each step of this process? Provide examples that show how each of the steps can be applied.

Question 7. Your protégé has only been on the job for four days and you have already noticed that he/she spends a lot of time viewing Facebook and other social media. You know your protégé is a part of the "me-generation." How would you redirect his/her behavior? Using strategies from the textbook, briefly explain how you would speak with your protégé tactfully in reference to using company computers and company time for personal use.

Question 8. Why is it important for new employees to feel welcomed into the organization? What are some strategies mentors can use to help protégés feel welcome?

Question 9. What is empathy? How can having empathy make a person a better mentor? How can mentors use empathy to make their protégés feel less anxious and more comfortable in their new jobs?

Question 10. How important is trust in any relationship? What are some ways a mentor can establish trust with a protégé?

Question 11. What are "rookie jitters," and why is it important for a protégé to overcome them in a safety-first environment? How can a mentor help with this process?

Question 12. Why is being an active, patient listener an important quality for a mentor? Describe strategies that mentors should use to improve their listening skills. Which strategies do you feel are most important? Why?

Question 13. List and explain the components of Safety-First Attitudinal Training.

Question 14. Explain the various elements of the rationale for providing safety training in safety-first organizations.

Question 15. What characteristics should effective safety trainers have? What principles of learning should they understand and apply? Which principle do you think is the most important? Why?

Question 16. Read the Colleague to Colleague Discussion Case 1 on page 87, "Why Do We Need All of This Safety Training?" If you were asked to deal with this situation, how would you respond? Include a discussion of the importance of safety training for supervisors in your response.

Question 17. As a member of a safety team, you have responsibilities to your team and to your team members. Describe these responsibilities and explain why they are important. Which do you think would be the most difficult for a team member to achieve?

Question 18. What are the characteristics of a teamwork-supportive work environment? How does each characteristic relate to safety? How can these characteristics be used during the team-building process?

Question 19. What is a team charter, what types of information does it contain, and how is it used? What is the purpose for having a mission statement? What are ground rules? What is involved in developing a team charter, mission statement, and ground rules for a safety team?

Question 20. What skills are important for members of a safety team to have? Why are they important? Which team-player skill is the most important to have? Why? Which is the least important? Why?

Question 21. What is a safety-first monitoring checklist? What type of information should be included in it? Why is it important to have this type of checklist when trying to develop and maintain a safety-first corporate culture?

Question 22. What is corrective feedback? How and when should it be given? Why is it important to give employees feedback in a safety-first corporate culture?

Question 23. Why is it important to reinforce expectations? Describe two methods for reinforcing human performance. Which do you think is most effective? Why?.

Question 24. Which is more likely to reinforce safety-first attitudes and practices: monetary rewards or nonmonetary rewards, such as recognition? Why?

Question 25. Discuss safety committee tasks when rewarding and recognizing individual and team performance relating to safety. What is the first step? What criteria should be the focus of any rewards conferred? Who should the safety committee work with when determining who should receive awards?

Question 26. What are the advantages of using the Menu Approach to recognizing and rewarding employees? Discuss the three steps involved in developing a Recognition Menu. What should it include? Provide 15 examples of rewards you think should be on the menu.

Question 27. How can a safety-first work environment give an organization a competitive edge? Discuss examples of advantages that having a healthy safety-first work environment could give a company.

Question 28. Based on the Why Factor of organizational assessment, discuss the best response to the question, "Why are we conducting this assessment?"

Question 29. Discuss the criteria for developing an assessment instrument such as the one in Figure 10.1. Which criterion do you think is most important for obtaining good information? Which one is least important? Why? If you were tasked with creating such an instrument, how would you obtain the necessary information to determine what items to include?

Question 30. What are the benefits and weaknesses of the three most common assessment methods: interview, focus group, and survey? Which would you choose if you were tasked with conducting an assessment? Why?

Question 31. Why is timing important when planning an assessment? Briefly paraphrase the guidelines for when to conduct an assessment. Which one do you think might impact assessment effectiveness the most? Why?