LEADERSHIP

Question 1. The visible level of corporate culture can be BEST described as:

artifacts such as dress, office layout, symbols, slogans, and ceremonies.

expressed values, underlying assumptions, and beliefs.

deeper values and shared understandings held by organization members.

creativity and risk-taking

Question 2. In some cases, people fail to advance to higher levels in organizations because they do not have the necessary education and skills. This is referred to as:

opportunity gap.

leadership grid.

substitutes for leadership.

ethnocentrism.

Question 3. In the Hofstede studies, __________ reflects the values of relationships, cooperation, group decision making, and quality of life.

collectivism

femininity

masculinity

uncertainty avoidance

Question 4. The difference between actual and desired values and behaviors is called a:

ceremony.

culture gap.

visible behavior.

clan culture.

Question 5. Some values become so deeply embedded in a culture that organizational members:

can see, hear, and observe by watching other members of the organization.

are consciously aware of them.

may not be consciously aware of them.

can see patterns of behavior, symbols, and ceremonies.

Question 6. Although current laws often reflect minimal ethical standards:

all ethical standards are codified into law.

not all ethical standards are codified into law.

not all spiritual standards are codified into law.

culture is codified into law.

Question 7. Kinko's has a freewheeling culture whereas FedEx has a culture based on structure and discipline. Their merger is an example of a __________.

corporate culture

culture gap

culture shock

clan culture

Question 8. Companies with strong, healthy cultures:

emphasize the socialization of new employees and have simple hiring practices.

minimize the socialization of new employees and have simple hiring practices.

emphasize the socialization of new employees and have rigorous hiring practices.

hire employees based on their skills.

Question 9. Some women get off the fast track before they ever encounter the glass ceiling. This is called:

prejudice.

the opt-out trend.

interactive leadership.

femininity.

Question 10. Which of the following is related to changing attitudes toward diversity?

White, American-born males are the majority in the U.S. workplace

An increasing of women, people of color and immigrants workers in U.S. labor market

Uniformity keeps a smooth working environment

Cross-cultural understanding is unnecessary of domestic organization

Question 11. What are the stages of personal diversity awareness? How might this be affected as the organization you work for changes.

Question 12. Describe cultural intelligence (CQ). Why is it important for today's leaders to develop cultural intelligence?

Question 13. What is the difference between a "team" and a "group"? Describe a personal experience with each.