LEADERSHIP

1. Sexual harassment is

ethical.

an unclear abuse of power.

includes both access to resources and jobs in exchange for sexual favors and access to information in exchange for tolerating sexually intimidating comments.

access to expert and legitimate power.

Question 2. Which of the following BEST describes a team?

A team has individual "stars".

A team shares a goal.

Each team member acts individually without interaction, and a leader combines members' work as a final outcome.

Each team member works individually on the same topic, and a leader will select the best outcome to use in the company.

Question 3. Which of the following are specific changes a leader can make to develop effective team leadership?

Relating person goals with organizational goals, acting leader-follower rotation, omitting small mistakes, and providing support and coaching to team members

Recognizing the importance of shared purpose and values, working on competitive projects, providing performance appraisal, supporting as a mentor

Recognizing the importance of shared purpose and values, building consensus, admitting your mistakes, and providing support and coaching to team members

Conducting cross training, setting team priority, rotating work among members, and offering peer review

Question 4. __________ are made up of members who work with minimum supervision and rotate jobs to produce a complete product or service.

Horizontal teams

Cross-functional teams

Functional teams

Self-directed teams

Question 5. At the World Bank, Paul Wolfowitz tried to wield power without building the necessary relationships he needed to assert influence. This is an example of:

coalitional leadership.

not understanding political tactics to assert influence.

the symbolic frame.

understanding political tactics to assert influence.

Question 6. The __________ reflects a high degree of both assertiveness and cooperativeness.

Collaborating style

Avoiding style

Accommodating style

Competing style

Question 7. Which of the following is appropriate when quick decisive action is required on important issues?

Competing style

Avoiding style

Collaborating style

Accommodating style

Question 8. If Paul, a salesman, does not perform as well as expected, his supervisor can put a negative letter in his file. This is an example of __________.

referent power

expert power

coercive power

legitimate power

Question 9. Follower __________helps to overcome the fear associated with change efforts.

compliance

commitment

resistance

submission

Question 10. This frame views the organization as a rational system and strives for clarity of direction and control of results

Political frame

Structural frame

Human resource frame

Symbolic frame

Question 11. What are the ethical considerations in using power and politics?

Question 12. Discuss the following techniques that help resolve conflicts among people or teams: vision, bargaining/negotiation, mediation, and facilitating communication.