4.28. Community or society quality benefits resulting from a business enterprise would include which of the following?

a. Safe products to use 
b. Shorter cycle times 
c. Prestige and self-fulfillment 
d. A quicker marketplace response

4.29. Which of the following management tools requires the least preliminary knowledge about a subject or activity?

a. Prioritization matrices 
b. Matrix diagrams 
c. Affinity diagrams 
d. Activity network diagrams

4.30. When selecting a project, priority should first be given to a project that:

a. Only affects employees in the work cell 
b. Has objectives that align with organizational goals 
c. Is expected to be completed within one week 
d. The solution is readily apparent before the project is started

4.40. Affinity diagrams are useful tools to help analyze and solve what type(s) of problems:

a. Unfamiliar problems 
b. Structured problems 
c. Mathematical models 
d. Establishing project flows

4.41. The major elements of project management include:

a. Modeling, scheduling, and funding 
b. Planning, scheduling, and controlling 
c. Scheduling, funding, and planning 
d. Controlling, modeling, and planning

4.42. Which of the following management tools could be used to rate the factors necessary to pass the CSSYB exam?

a. Affinity diagrams 
b. Tree diagrams 
c. Prioritization matrices 
d. Interrelationship digraphs

4.43. Which of the following is a primary reason for periodic project reviews?

a. To highlight the project team's effort 
b. To select either manual or automated reporting methods 
c. To review the schedule and costs 
d. To assess the team responsibilities and requirements

4.44. Tollgate reporting differs from lesson learned in that:

a. Lessons learned generally comes mid-way through a project 
b. Lessons learned focuses on progress and tollgate reporting does not 
c. Tollgate reporting focuses on progress and lessons learned on the final results 
d. Tollgate reporting deals with expenditures whereas lessons learned deals with results

4.45. Which of the modern quality tools could use 3" x 5" cards or post-it notes as part of the brainstorming or idea generation stage?

a. Tree and affinity diagrams 
b. Affinity and prioritization diagrams 
c. Matrix and prioritization diagrams 
d. Activity network and matrix diagrams

4.46. An organized and disciplined approach to problem solving in most six sigma organizations is called:

a. SIPOC 
b. DMAIC 
c. PDCA 
d. DPMO

4.47. Which of the following statements is a correct description of QFD?

a. It translates fuzzy customer requirements into design specifications 
b. It can be used to replace FMEA 
c. It is similar to project management 
d. It does not permit comparisons with competitors

4.48. A project has more than one critical path. This means that:

a. Crashing an event might shorten the project time 
b. The critical path was not calculated correctly 
c. Delaying an event on a critical path may not delay the project 
d. Shortening any one event cannot shorten the project duration

4.49.   Stakeholders that could help define a project charter include: 

a.     Customers, suppliers, and management

b.    Work breakdown structure and planning

c.     Metrics and project plan elements

d.    Benchmark partners and risk takers 

4.50. The quality tool that could be used to display slack times in the implementation of a project is a/an:

a. Affinity diagrams 
b. ID 
c. Prioritization matrices 
d. AND