Write a one- to two-page formal letter or memo in which you communicate a negative message. You may select from one of the following scenarios:

Tell your investors or employees about a recent decrease in your company's stock value.

Inform employees of a coming round of layoffs at your place of business.

Communicate displeasure with a business's or vendor's work practices or product.

Inform a customer that you are unable to refund his or her money or accept a returned product.

Select another scenario of your choice, as approved by your instructor.