QUESTION 1

1. What is one of the differences between Medicare and Medicaid?

QUESTION 2

1.  In the past, quality measures have focused primarily on process and/or structure. In order to effectively measure and improve quality, those two elements need to be put aside, and attention must be paid exclusively to outcomes.

 True

 False

QUESTION 3

1. A caregiver yelling at or threatening the person receiving care is a form of what type of abuse?

QUESTION 4

1.  A living will is a specific type of advance directive in which the consumer declares the wish to live, and specifies that all possible heroic measures be taken toward that goal.

 True

 False

QUESTION 5

1.  The person or group in an organization that is responsible for making policy is the:

QUESTION 6

1. While it is necessary to issue policies and establish new procedures, for cultural change to happen, behavior must change. The most effective way that a manager can change the culture of an organization is to lead by example.

 True

 False

QUESTION 7

1.   Which of the following is a clinical application of HIT?

QUESTION 8

1.  As society ages, the expectation is that there will be an increases both in the number of people with a chronic condition and the number of people who have multiple chronic conditions.

 True

 False

QUESTION 9

1. Which culture change approach includes creating small houses and cross training staff to perform tasks across departments/functions?

QUESTION 10

1.  Culture change is based upon empowering the front line staff with power and authority, and creating self-directed work teams

 True

 False

QUESTION 11

1.  Community relations is best defined as:

QUESTION 12

1. A manager who sincerely expresses the desire to do what is right, and acts accordingly, can be said to be successful at managing ethically.

 True

 False

QUESTION 13

1.  A team of managers asking questions such as Are there segments in the market, or What are the overall trends in the industry is engaging in:

QUESTION 14

1.   When a nursing home resident refuses a bedrail to prevent a fall, the ethical conflict is autonomy vs safety

 True

 False

QUESTION 15

1.  What is resident centered culture change and organizational culture change  Why does a long term provider need to manage both?  Your essay should not be more than three (3) paragraphs.  To assure that I get your essay, please include it here and send a copy to my Lehman email address as well