Question 1: "Shondra will graduate from college soon and is beginning the job search process. What should she do first?

• Research salary, benefits, and job stability in a chosen field
• Develop an effective résumé to be sent to prospective employers
• Locate a specific job opening at a desirable company
• Identify her interests and goals and evaluate her qualifications

Question 2: "Which of the following is a purpose of a customized cover letter?

• To gain an interview
• To learn more about the employer
• To win a job offer
• To take the place of a formal résumé

Question 3: "A cover letter is most appealing if it

• begins by addressing the reader by name.
• is general and is addressed to Ladies and Gentlemen or To Whom It May Concern.
• is addressed to a job title such as Personnel Manager or to a department such as Human Resources Department.
• omits the salutation altogether.

Question 4: "Which of the following is the best advice for a cover letter that accompanies a résumé sent via e-mail or by fax?

• Take the time to prepare a professional cover letter to accompany your résumé sent electronically.
• Mail the cover letter separately from the résumé sent via e-mail or fax.
• Shorten your e-mail or fax cover letter to a brief statement such as Please consider the attached résumé for your opening.
• Skip the cover letter as it is unnecessary to introduce yourself because the e-mail or fax includes your name.

Question 5: "Job seekers can use social media sites such as Facebook and Twitter during their job search.

• True
• False

Question 6: "A digitized e-portfolio is

• an electronic copy of your résumé recorded on a CD, DVD, or flash drive.
• the addition of work samples and personal information as an attachment to your e-mail résumé.
• a collection of digital files that gives a snapshot of the candidate's performance, talents, and accomplishments.
• the name given to résumés posted on job search Web sites such as Monster.com.

Question 7: "A résumé should always be one page in length.

• True
• False

Question 8: "The body of a cover letter should

• promote the candidate's qualifications.
• motivate action.
• tell the reader how you learned of the position.
• ask for an interview.

Question 9: "An effective résumé style for job hunters who are afraid of appearing overqualified is the

• scannable résumé.
• functional résumé.
• chronological résumé.
• online résumé.

Question 10: "Select the statement that best describes the summary of qualifications portion of a résumé.

• Place the summary of qualifications at the bottom of your résumé to give it a strong ending.
• A summary of qualifications makes your résumé easier to read.
• Recruiters and hiring managers dislike the summary of qualification section because it adds to reading time.
• Format the summary of qualifications section as one or two concise paragraphs.

Question 11: "Which of the following is an example of a niche employment Web site?

• CollegeGrad.com
• Accountemps.com
• Craigslist.com
• Facebook.com

Question 12: "Which of the following statements about searching for a job online is most accurate?

• Searching for a job online has completely replaced traditional methods.
• Online job boards now face competition from social networking sites.
• The listings found on online job boards tend to be current and will generally produce many leads.
• The percentage of hires resulting from job boards is hig

Question 13: "Because it quickly reveals a candidate's education and experience most recruiters favor a(n)

• scannable résumé.
• functional résumé.
• chronological résumé.
• online résumé.

Question 14: "Select the statement that most accurately describes a résumé.

• Awards and honors should not be listed on a résumé because doing so will sound as if you are bragging.
• Because they are not related to your work experience, school and community activities should be omitted from your résumé.
• To give a potential employer a complete picture, you should include personal information such as height, weight, and marital status.
• Consider including hobbies or interests, such as skiing or photography, because they may catch the employer's attention or serve as conversation starters.

Question 15: "Manuel is looking for his first job after graduating from college. Where will he most likely find a position?

• With a Fortune 500 company
• With a nonprofit organization
• With a small company
• With an international multinational corporation

Question 16: "Which of the following statements about the work experience section of a résumé is most accurate?

• List only jobs that you think will help you win the targeted position.
• Place your work history in chronological order by date.
• Always place the work experience section after the education section.
• Place your employment achievements and job duties in paragraph format.

Question 17: "Select the statement that best describes the main heading portion of a résumé.

• The first line of your résumé should always be the word Résumé.
• Including a cell phone number will make your résumé look unprofessional; therefore, omit it.
• If you have a Web site where an e-portfolio can be viewed, include the address in the main heading your résumé.
• Include your work e-mail address so that you can be contacted more easily.

Question 18: "Select the correct statement about applying the final touches to your résumé.

• Use personal pronouns such as I to describe your experiences on a résumé.
• Seek the help of a résumé-writing service for a résumé that will stand out in a competitive job market.
• Adding a touch of humor to your résumé is an effective way to demonstrate your personality to a potential employer.
• Because it's probably the most important message you'll ever write, your résumé must be perfect.

Question 19: "The""hidden"" job market

• accounts for a small number of jobs and should, therefore, be considered a secondary resource.
• accounts for up to 80 percent of all positions available at any given time.
• has become unimportant since online job boards provide millions of job listings.
• makes it difficult to find a job because companies keep job openings a secret.

Question 20: "Prepare a résumé only when you're actively in the job market.

• True
• False