Nurse leaders need to be familiar with conflict management styles and the impact these styles can have on interpersonal dynamics, and, ultimately, patient care. For this Discussion, you evaluate a situation marked by conflict and consider how conflict management strategies could be applied to promote positive results.

To prepare: (USES THE REFRENCES/ARTICLES LISTED BELOW ) USE ATLEAST 5 REFRENCES

•Consider a conflict situation you witnessed or were engaged in within your practice setting. Then, proceed as follows: ?Think about who was involved, how it was resolved (if it was), and how it might have been handled more effectively.

?Identify the conflict management style(s) employed by various individuals, including ineffective responses or no response to the situation.

?Evaluate your personal response to this conflict.

•What do your thoughts and actions in this and other conflict situations reveal about your typical approach to conflict?