Miscommunication in health and medical contexts can have tragic consequences. Standards for culturally and linguistically appropriate services (CLAS) address communication barriers by providing services that are respectful of individual cultural health beliefs and practices, preferred languages, health literacy levels, and communication needs. This webinar overviews national CLAS standards, themes, and processes for implementation. It also includes examples from tribal programs about how they have successfully implemented CLAS standards to serve their home communities more effectively. The webinar is presented by Darci Graves, Esther Tenorio, and Gary Neumann, supported by the SAMHSA Tribal Training and Technical Assistance Center. Visit http://beta.samhsa.gov/tribal-ttac for more information on SAMHSA Tribal Training and Technical Assistance Center.

Directions:

TWO (2) posts are required for each discussion forum. Try to make your first initial post (response to the discussion question) by Saturday and your next posts (response to other students' posts) by Sunday.

1) Discussion Two:

After reviewing the Standards for culturally and linguistically appropriate services (CLAS) video  and reading Chapter 13 Answer the following question(s): The minimum word count to the initial discussion board question(s) should be 300 words or more (for both Discussion Questions) (excluding references and reinstatement of the discussion board questions).

1) What is the purpose of the CLAS standards and why are they relevant to healthcaretoday.

2) Evaluation of training is essential to ensure effectiveness. The quality assurance director at a healthcare facility advises the chief executive officer that she would like health professionals to participate in the process. List and describe a minimum of three (3) approaches that should be considered and what type of information may be acquired from health professionals in doing so?