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Journal :

" Select any terminology from this chapter (5) from the "Hotel Terminology at Work Glossary."

Find a real case/situation online that involved the selected term. It can also be a real process from a company listed "online" that can be searched. No examples from your work(that's too easy.)

The title of your blog entry should include the terminology first, then company/hotel, 1-2 word explanation of situation.

Example; Hotel No-Show - Imperial Entertainment Group, Lil Wayne $430k

Cite your source - At the end of your post, you must paste the web address of your incident/case.

Answer these questions

What are the details of the case/situation/process?

How would the situation regarding your selected terminology affect the General Manager?

What can the GM do to avoid or improve on the situation/case/process?

Optional question - How does this compare/contrast to what happens in the organization where you work?

Journal : Identify and describe 5 ways you can conserve water in a hotel or restaurant.

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