find in a speech introduction?
a. a visual aid
b. a preview statement
c. an internal summary
d. a research citation
e. a quotation

2. Even when you use other interest-arousing lures in a speech introduction, you should always _____.
a. startle the audience
b. use a rhetorical device
c. relate the topic to the audience
d. tell an interesting story
e. present striking statistics

3. True or False: Establishing goodwill is more likely to be necessary in the introduction of a persuasive speech than in the introduction of an informative speech.
a. True
b. False