DQ 1-

Reflect: Take time to reflect on the role of language in communication. Due to our reliance on computer-meditated communication, think about the emerging need to pay close attention to how we use written language.

Write: Based on the information in Chapter 4:

• Discuss the importance of verbal skills in communication.

• Identify at least two specific strategies from the text for improving your verbal communication generally.

• Consider the special circumstances of computer-mediated communication (CMC). Based on what you've learned from Chapter 4, how do you think improved verbal communication can enhance your CMC?

DQ 2-

Reflect: Take time to reflect on the role of nonverbal messages in communication and the importance of understanding nonverbal communication. Think about some examples of nonverbal communication in your own life. Think about an experience you've had that involved a misunderstanding the resulted from unintended nonverbal communication.

Write: Based on the information in Chapter 4:

• Describe an instance of miscommunication based on nonverbal communication by providing an example of a time when you nonverbally communicated something other than what you meant. Alternatively, use an example of when someone else communicated something to you nonverbally that was not what they meant.

• What happened in this situation?

• Based on what you've learned in Chapter 4 this week, which function(s) of nonverbal communication does your example illustrate?