Discuss the excerpts from the transcription below in 3-4 pages. Please focus on specific parts as well as the whole call.
Some main things to talk about:

-The use of repeats in the interaction

-The institutional roles involved in the call and how they are carried out

-How does the call escalate as it progresses?

-The prosodic nature of the participants' voices and turns at talk

-The role of laughter in the interaction

-Issues of accountability or ‘fault'

-Other linguistic and interactional features of the talk that help create the context of the call

Attachment:- Wilson art transcript.rar