You are a medical assistant at a primary-care office. Your office has recently decided to revisit its current quality-control procedure and completely restructure it. You have been asked by one of the physicians to research information and recommend a quality-control procedure for completing chart audits for the practice.
The following information should be included:
• Outline a possible procedure to conduct chart audits.
• Describe the quality-improvement model that is to be followed.
• Discuss how this new procedure will benefit the office and its patients.
• Research and recommend associations that they may want to be affiliated with to keep themselves informed on health care standards.