Assignment: Responsibilities of the Office Manager

Unit outcomes addressed in this Assignment:

• Differentiate among the types of management styles as listed in the textbook.
• Discuss the goals and management principles of an office manager.
• Illustrate the importance of a medical office policy manual.
• Develop the basic groundwork of an office policy manual.

Course outcome(s) addressed in this Assignment:

Describe methods of personnel management in the medical office.

Instructions:

The Final Project for this course is for you to design and develop an effective Policy and Procedure Manual based on the information you have learned throughout this course. You will begin working on this manual now. For your Assignment, you will need to turn in an outline of the first four sections of your Policy and Procedure Manual.

The first four sections need to include the following (the back of your book has examples):

1. A mission statement (at least three sentences)

2. About the practice: Name of office and doctor(s), any specialty they practice, location, office hours, list of holidays office is closed

3. Employee benefits (add descriptions for each one): Vacation, sick leave, medical, dental, retirement, bereavement, FMLA

4. Employee conduct and discipline (add descriptions for each one)

For the completed manual due in Unit 9, you will be adding the remaining sections:

5. Confidentiality (complete the description in final manual)

6. Training period (complete the description in final manual)

7. Salary and when paid: monthly, biweekly (complete the description in final manual)

8. Signed employee acknowledgement page.