1.What is organizational culture? What is corporate culture? Is a firm s culture important? Why or why not?

2.Which of the following is NOT one of the steps in Taylor Cox s five-step program for developing the multicultural organization?

• the organization should develop pluralism with the objective of multibased socialization.
• the firm should disentangle its culture so that there are direct relationships between naturally occurring groups and particular jobs.
• the firm must integrate the informal networks by eliminating barriers and increasing participation.
• the organization should break the linkage between naturally occurring group identity and the identity of the firm.
• the organization must actively work to eliminate interpersonal conflict based on either the group identity or the natural backlash of the largest societally based grouping.