1. List the various channels of communication through which representatives University communicate with you. Please indicate the methods you prefer and why, using examples for each.

2. Please write an inter-office memorandum to your instructor, asking him/her for a re-examination request for the midterm due to a low grade mark obtained. Please provide reasons and persuade for positive action.

3. You're been asked to write a letter of recommendation for an employee who worked for you some years ago. You recall that the employee did an admirable job, but you can't remember any specific information at this point. How should you handle the situation?

4. Briefly explain how social media have changed the way customers and other groups engage in business communication.

5. Write an email to your instructor, discussing what you believe are your greatest strengths and weakness from an employment perspective, and explain how would they affect your performance during the job interview?