1. Write an incident report about one of the following problems. Assume that it has happened to you. Supply relevant details and visuals in your report. Identify the audience for whom you are writing and the agency you are representing or trying to reach.

a. After hydroplaning, your company car hits a tree and has a damaged front fender.

b. You have been the victim of an electrical shook because an electrical tool was not grounded.

e. You twist your back lifting a bulky package in the office or plant.

d. A virus has infected your company's intranet, and it will have to be shut down for 12 hours to debug it

a. The crane (or other piece of equipment) you are operating breaks down, and you lose a half days work.

f. The vendor shipped the wrong replacement part for your computer, and you cannot complete a job without buying a more expensive software package.

g. An electrical storm knocked out your computer; you lost 1,000 mailing label addresses and will have to hire additional help to complete a mandatory mail¬ing by the end of the week.

h. A scanner has stolen some sensitive files (documents) about a new product your company hoped to launch next month.

S. An irate customer threatens one of your sales staff, but there was no physical violence though the daily routine of your business was disrupted and several her customers walked out.