You are hired as a Six Sigma Black Belt of a Biotech company. Your company just went through a product recall after critical defects were reported in several product complaints. A preliminary investigation showed that the source of defect is related to common cause variation of the process, also that the current process has a 31% defective rate. Your first assignment consists in evaluating if the company should implement six sigma as a "business strategy" or as a "program". Answer the following questions:

• If your current process sigma level is 2 sigma and short term CpK is 0.67, what would be your sigma level and short term CpK goal.
• Provide your recommended strategy, "six sigma business strategy vs. six sigma program" and provide selection rationale.
• What selling strategy will you use to get executive management buy-in?