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Write VoIP Research Paper.

Write a term paper in which you introduce the issue, define the problem, research the literature, analyze the problem, offer possible solutions, propose a single solution, develop an implementation plan, and justify why/how your solution will solve the identified problem.

Provide a VoIP Solution

You are a consultant tasked with addressing a business problem to solve. You must analyze the options available to your client and recommend a VoIP solution. The client currently utilizes a legacy PBX system that is costly and limits their ability to implement a desired Call Center from their corporate offices to the 25 remote plants.

There Corporate Network is maintained through an MPLS infrastructure and they are interested in a cost saving VoIP solution and prefer it to be a cloud based solution that will provide

1. VoIP phones for all staff members
2. Launch a New Call Center with call routing options for after hours and auto attendant
3. Voice mail
4. Cost reduction.

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