Read the case study the answer the questions.

CHARLIE MOODY FLIPPED HIS JACKET collar up to cover his ears. The spray blowing over him from the fire hoses was cold and was icing the cars that lined the street where he stood watching his office building burn. The warehouse and shipping dock were not gone, only severely damaged by smoke and water. He tried to hide his dismay by turning to speak to Fred Chin. "Look at the bright side," said Charlie. "At least we can get the new server that we have been putting off." Fred shook his head. "Charlie, you must be dreaming. We don't have enough insurance for a full replacement of everything we've lost." Charlie was stunned. The offices were gone, and all the computer systems, servers, and desktops were melted slag, and he was going to have to try to rebuild without all the resources he needed. At least he had good backups, or so he hoped. He thought hard, trying to remember the last time the off-site backup tapes had been tested. He wondered where all the network design diagrams were. He knew he could call his network provider to order new circuits as soon as Fred found some new office space. But where were all the circuit specs? The only copy had been in a drawer in his office, the office that wasn't there anymore. This was not going to be fun. He would have to call directory assistance just to get the phone number for his boss, Gladys Williams, the CIO. Charlie heard a buzzing noise off to his left. He turned to see the flashing numbers of his alarm clock. Relief flooded over him as he realized it was just a nightmare; sequential label and supply had not really burned down. He turned on the light to make some notes for himself to go over with his staff later in the morning. Charlie was going to make change to the company plans today. 
Charlie sat at his desk the morning after his nightmare. He had answered the most pressing e-mail in his Inbox and had a piping hot cup of coffee at his elbow. He looked down at a blank legal pad ready to make notes about what to do in case his nightmare became reality.


What would be the first note you would write down if you were Charlie? Why?

What else should be on Charlie's list? Why