Marakas, G. M. (2003). Decision support systems (2nd ed.). Upper Saddle River, NJ: Prentice Hall/ Pearson.
Describe the major characteristics of the three decision levels in an organization.
Give an example of each.
What are the influences of politics and culture on DSS design?
Analyze an ODSS application in the market.
Evaluate its functions and synthesize how it supports organization decision making.