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This assignment will help introduce documentation of the new system requirement in the analysis phase and to help learn about cost of the project and the cost of ownership. Complete page 168, Apply Your Knowledge, #2, General Hardware Products and page 169, Apply Your knowledge, #3, Zevo Chemical Company. Simply record your answers in a Word document. You should label each question so the instructor understand what case, 1 or 2 you are discussing. Save the document once you have answered all of the questions, submit the document using the link for this assignment.

Pages 168 and 169

Apply Your Knowledge

This section contains four mini-cases. Each case describes a situation, explains your role, and requires you to apply what you learned in the chapter

1 Colonial Movers

You are the IT manager at a regional moving company that recently merged with a major competitor. The company president asked you to prepare requirements for a new information system to support the combined company.

Tasks

1. Should employees be involved in developing the new system? If so, what should be their role?

2. What types of system requirements will you focus on? Explain each one in detail.

3. You decide to conduct a series of JAD sessions. Prepare a memo to participants, and include a detailed plan.

4. What fact-finding methods could you use to collect information from employees at Colonial Movers? Suggest at least three methods, and explain the pros and cons of each.

2 General Hardware Products

Your boss, the IT director, wants you to explain FDDs, BPM, DFDs, and UML to a group of company managers and users who will serve on a systems development team for the new marketing system.

Tasks

1. Explain how an FDD can be used in requirements modeling.

2. Describe BPM and how it can be used.

3. Explain how DFDs can be used in requirements modeling.

4. Describe the UML and how it can be used during systems development.

3 Zevo Chemical Company

Zevo is currently reaching the end of the requirements modeling phase of a new inventory control system for their global company. As a systems analyst, you are asked to support this ongoing project.

Tasks

1. How would you explain scalability? How would you ensure that scalability has been considered in Zevo's requirements model?

2. How would you define total cost of ownership (TCO)? What costs should be included in a TCO estimate?

3. Explain why documentation is essential for Zevo's new system, and how documentation can be used during systems development.

4. What software tools could you use to develop, publish, and distribute Zevo's systems documentation?

4 Westwood College

The school is considering a new system to speed up the registration process. As a member of Westwood's IT team, you will interview stakeholders affected by the registration process.

Tasks

1. List all the registration system stakeholders. How is each group affected?

2. Interviews can be time-consuming and expensive. What are your specific goals, and how would you justify a series of interviews?

3. During the interviews, what types of questions will you use, and why? Develop at least five sample questions and explain how each question will help you achieve your objectives.

4. What are the advantages and disadvantages of open-ended, closed-ended, and range-of-response questions?

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