Ask Question, Ask an Expert

+1-415-315-9853

info@mywordsolution.com

Ask Computer Engineering Expert

Case Study:

Joe Roberts’s refunds and services 80 trucks everyday at Ryder Systems maintenance yard in Holt, Michigan. Dissimilar most fueling attendants, though, Roberts are as well a data-entry clerk. As Roberts refuels each truck he plugs a hand-held instrument into the truck’s onboard. Computer to retrieve information which helps Ryder keep track of its vehicles.

Ryder commercial leasing and services has lately implemented $ 33 – million truck maintenance and track systems which will help the Miami Company maintain and manage vehicles all through much of the Midwest and South. Finally, the system will keep tabs on the company’s 170,000 vehicles at 915 locations all through North America. Formerly, Ryder’s different information systems presented more than one face to many of its 11,000 customers, which comprise retailer Home Depot and Hotel Chain Marriott International. Moreover, revenue from truck fleet leasing over the past 6 years had patterned and the prospect of generating additional income was limited by existing business processes. Dennis Klinger, Ryder’s V.P. of Information Services, said ‘‘we could not squeeze costs and enhance performance by doing the same old things’’. The company decided to restrictive itself and developed a master plan toward this end.

The master plan called for the company to integrate the disparate field, district and head quarters information systems which had frequently created ‘‘islands of information’’. The result: a system that will permit users to share data with 1,000 local service centers, 76 districts offices and the company’s Miami Headquarters.

Beneath the new maintenance system, a mechanic or attendant in Florida will be able to access the maintenance history of a truck which was serviced in Michigan a week earlier.

The system works as shown below: when servicing a truck, the service representative inserts a probe from a hand-held computer into a button-shaped data carrying device which is mounted on the side of each vehicle’s cab. The computer records the amount of fuel pumped, oil used and other pertinent information, all of which was formerly transcribed by hand.

This provides attendants time to perform extra routine checks and to clean the trucks more thoroughly. The touch memory button tracks a vehicle’s fueling and service history. ‘‘The button is similar to a file cabinet with room for extra files’’.

The other new system at Ryder is the shop management system, written in COBOL that automatically schedules vehicles for maintenance or repair. The system matches the job with the mechanic best qualified to perform the tasks. It as well updates the maintenance histories of all vehicles in the fleet and monitors inventory levels at Ryder locations. The system can automatically submit warranty claims, process payroll data, and even order parts electronically from 20 suppliers.

The other interesting system at Ryder is Simplified Asset Management (SAM) that gathers information from a variety of systems in order to assess how the company is putting its fixed assets to use. For ex, using the system, the company could decide 18 months before a truck lease expires when best to dispose of the vehicle. ‘‘In essence we have a profit and loss statement for every truck’’. The SAM system will decrease the time district managers require to collect data on the vehicles they manage from 2 work days to 15 minutes.

problem 1: Identify the software systems in this case and describe the types of software needed for each application.

problem 2: The shop management system was written in COBOL. Identify some benefits and drawbacks of COBOL.

Computer Engineering, Engineering

  • Category:- Computer Engineering
  • Reference No.:- M95148
  • Price:- $60

Priced at Now at $60, Verified Solution

Have any Question? 


Related Questions in Computer Engineering

Compare the complexity of printed character recognition

Compare the complexity of printed character recognition algorithms based on (a) template matching, (b) Fourier descriptors, and (c) moment matching. (Matched filtering) Write the matched filter output SNR as where G and ...

1 which fields in a log entry will be accessed for the

1. Which fields in a log entry will be accessed for the given log processing function? Assuming 64-byte cache blocks and no prefetching, how many cache misses per entry does the given function incur on average? 2. How ca ...

Part -1objectivethis lab will introduce the student to the

Part -1: Objective: This lab will introduce the student to the basics of data recovery, from a disk that's been formatted. Please note that the procedures in this document are not forensically sound, but illustrate the b ...

Search the world wide web for job descriptions of project

Search the World Wide Web for job descriptions of project managers. You can use any number of Web sites, including www.monster.com or www.dice.com, to find at least ten IT-related job descriptions. What common elements d ...

1 identify the specific requirements in the common criteria

1. Identify the specific requirements in the Common Criteria that describe a reference validation mechanism. 2. Use the Common Criteria to write security requirements for identifying the security functional and assurance ...

A key feature of hybrid idps systems is event correlation

A key feature of hybrid IDPS systems is event correlation. After researching event correlation online, define the following terms as they are used in this process: compression, suppression, and generalization.

Pop3 protocol has some optional commands that a

POP3 protocol has some optional commands (that a client/server can implement). Using the information in RFC 1939, find the meaning and the use of the following optional commands: a. UIDL b. TOP 1 15 c. USER d. PASS

1 assuming there are no stalls or hazards what is the

1. Assuming there are no stalls or hazards, what is the utilization of the data memory? 2. Assuming there are no stalls or hazards, what is the utilization of the write-register port of the "Registers" unit? 3. Instead o ...

If items are retrieved from a hash table with unequal

If items are retrieved from a hash table with unequal frequencies a gradual speed-up in retrieval can be obtained by shifting each item as it is retrieved one position closer to its original hash position by performing a ...

A circle 2n - 1 units in diameter has been drawn

A circle, 2n - 1 units in diameter, has been drawn symmetrically on a 2n × 2n chessboard, illustrated here for n = 3: a How many cells of the board contain a segment of the circle? b Find a function f(n, k) such that exa ...

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

Section onea in an atwood machine suppose two objects of

SECTION ONE (a) In an Atwood Machine, suppose two objects of unequal mass are hung vertically over a frictionless

Part 1you work in hr for a company that operates a factory

Part 1: You work in HR for a company that operates a factory manufacturing fiberglass. There are several hundred empl

Details on advanced accounting paperthis paper is intended

DETAILS ON ADVANCED ACCOUNTING PAPER This paper is intended for students to apply the theoretical knowledge around ac

Create a provider database and related reports and queries

Create a provider database and related reports and queries to capture contact information for potential PC component pro

Describe what you learned about the impact of economic

Describe what you learned about the impact of economic, social, and demographic trends affecting the US labor environmen