Systems analysis activities require analysis and documentation of functional requirements. This is accomplished through data and information gathering, through review of existing documentation, interviews, surveys, observations and searches through existing system(s). Please respond to all of the following prompts:

• Consider the following, related to Systems Analysis: Which data gathering technique would most require validation? Are there any that would require none? 
• Assume that you are a systems developer, and the user with whom you have been working during the analysis phase tells you "Why don't you go ahead and figure out the functional requirements by yourself." What should you do?

Employee morale is essentially the state of mind of employees. It is a composite of feelings and attitudes of individuals and groups toward their work, their environment, their supervisors, and the organization. Morale affects everyone in an organization, and it is contagious whether it is good or bad. Employee morale unquestionably has a major impact upon team performance; it also is related to company loyalty and turnover.

Please respond to all of the following prompts:

• What are the differences between the external factors and the internal factors influencing employee morale? Provide some examples of how this might impact team performance. What should a supervisor do to minimize the influence of external factors on team performance?
• Discuss the impact of downsizing on team performance. What internal and external factors should be considered?