Read the required text, "The Phoenix Project." Please respond to the following questions:

1. The novel is generally about what IT Development and Operations (Dev-Ops) has to learn from manufacturing. Summarize as a list, what these recommendations are. For each recommendation, list a page in the novel where the recommendation is made or referenced.

2. Phoenix turns into a mitigated disaster in its release. Why is that? What were the root causes of the release failure and the need for a 'war room' to manage it?

3. What is the role of the character "Brent"? Why is his role in the company/project/story important? (E.g., why did the author include this character?) What did Bill change about Brent's roll and how his role was managed to make the project more successful? How did these changes help?

4. What is the 'Theory of Constraints?' What role does this theory play in how the Phoenix project release is managed? How does Bill apply this to the prioritization of projects at Parts Unlimited?

5. What was the most useful principle about IT management that you learned from reading the book? How do you expect this principle to be useful to you beyond your MS education?