Read the case below and answer the questions that follow.

Robert Soolah is director of HR for a fictional company that creates information technology products and solutions. Recently, the company acquired a mid-sized software manufacturer. After the acquisition, Robert realized that the culture within his organization was changing due to the competition among the "old" and "new" employees. Robert decided to implement a series of HR initiatives aimed at increasing the collaboration among all employees and creating a culture of team-building and respect. He designed an interpersonal skills training course that focused on positive communication and collaboration. He created an internal website where employees could voice their concerns about the acquisition and ask questions about future roles and the direction of the organization. He produced a 360-degree performance feedback system that gave both old and new employees an opportunity to evaluate their colleagues. Finally, he added a team-based incentive to the compensation program to reward employees based on meeting group goals. Six months after initiating these practices, he wants to evaluate and report on their effectiveness.

How should you analyze the information provided by the evaluation?

Multiple Choice

• Share results with professional colleagues
• Ask executives for recommendations
• Review employee comments and suggestions
• Hire an HR consultant to evaluate the data
• Use detailed statistics and finances to look for trends

Which should be a key consideration in conducting the evaluation?

Multiple Choice

• The effectiveness of the implemented policies
• The quality of the human capital providing the evaluation
• The overall costs of the evaluation
• Employee opinions about the evaluation
• Employee capability to learn and develop new skills

What should Robert do when carrying out the evaluation?

Multiple Choice

• Integrate reviews of the outcomes rather than considering specific components
• Ask senior execs for their input
• Call a meeting of supervisors to get their opinions
• Determine the dollar value of each program
• Assess only the employee perspective of the firm