Question: Part 1: Analyze the case study titled "Vodafone: A Giant Global ERP Implementation" (below)

For this assignment, you will need to:

1. analyze and discuss the central issue(s) faced by Vodafone, including the contributing management and technological factors;

2. explain why ERP was a necessary information system solution to address the organization's issues;

3. evaluate the success of Vodafone's implementation plan and provide one suggestion to improve the process;

4. discuss the value the new ERP system brought to Vodafone as a company; and

5. summarize your findings in a two page paper.

Part 2: 1) Choose one method by which enterprise systems add value to business. Name the specific business processes and the functional areas affected. Explain your responses. Your response should be at least 200 words in length.

2) What is social CRM? Why are some organizations hesitant to implement this advanced information system technology? Your response should be at least 75 words in length.

3) Recall the e-commerce Internet business model discussed in the unit readings. Identify three different businesses that use this model and their successful descriptions for solutions to information systems. Your response should be at least 75 words in length.

Information related to above question is enclosed below:

Attachment:- CaseStudy.rar