Question 1. Which of the following statements is true about a discussion forum?

A. It started out as a novice's way of expressing himself using very simple Web pages.

B. It is the process of creating an online text diary made up of chronological entries that comment on everything.

C. It is a widely used synchronous groupware tool.

D. It is dedicated to a specific topic, and users can start new threads.

Question 2. Which of the following statements is true about viral marketing?

A. It uses the network effect to increase brand awareness.

B. It uses everyday people as a cheap labor force.

C. It is the dissemination of information to a narrow audience.

D. It enables people to work in more flexible ways on a variety of Internet-related projects.

Question 3. Social bookmarking allows users to share Internet bookmarks and to create categorization systems. These categorization systems are referred to as:

A. tag clouds.

B. podcasts.

C. folksonomies.

D. geospatial metadata.

Question 4. __________ is a phenomenon where companies use everyday people as a cheap labor force.

A. Nearshoring

B. Phishing

C. Crowdsourcing

D. Narrowcasting

Question 5. __________ attempts to increase the relevance of search results by including content from blogs and microblogging services.

A. Social search

B. OpenSearch

C. Enterprise search

D. Metasearch

Question 6. The use of __________ within a company's boundaries or between a company and its customers or stakeholders is referred to as Enterprise 2.0.

A. Web 1.0 techniques

B. extranet

C. social media

D. extranet and Web 1.0 techniques

Question 7. The network effect refers to the notion that the value of a network is dependent on the:

A. speed of the network.

B. number of other users.

C. knowledge of the users.

D. commitment of the users

Question 8. __________ sites create social online communities where individuals with a broad and diverse set of interests meet and collaborate.

A. Crowdsourcing

B. Social cataloging

C. Social networking

D. Social bookmarking

Question 9. Which of the following statements is true about a content management system?

A. It is the creation of goods or services by self-organizing communities.

B. The creation of the goods or services is dependent on the incremental contributions of the participants.

C. It allows the assignment of different roles for different users.

D. Anyone can help in producing or improving the final outcome of the goods and services.

Question 10. The term __________ marketing was coined by Harvard business professor Jeffrey Rayport to describe how good marketing techniques can be driven by word-of-mouth or person-to-person communication.

A. viral

B. buzz

C. stealth

D. affiliate

Question 11. __________ takes the concept of companies having used self-employed consultants to work on individual projects or provide content a step further by enabling people to work in more flexible ways on a variety of Internet-related projects.

A. E-filing

B. E-auction

C. E-tailing

D. E-lancing

Question 12. Which of the following statements is true about Google Sites? search capabilities.

A. It is an enterprise-level collaboration tool that allows users to create group websites and share team information.

B. It allows users to select a custom domain name for an additional fee.

C. It allows users to share events, send invitations to events, and subscribe to public calendars for new events.

D. It allows users to send large attachments and offers large storage space and superior filing and

Question 13. Cloud-based collaboration tools:

A. allow for easy transferability of documents from one person to another.

B. have well-documented procedures for system complexities.

C. reduce the risk of exposing sensitive corporate data.

D. require users to frequently upgrade their software

Question 14. Which of the following is a consequence of the use of social software?

A. People are using encyclopedias as sources of unbiased information.

B. People are using environmentally-friendly products.

C. People have increased purchasing power.

D. People are sharing more personal information online.

Question 15. A __________ provides a way for different components of software to interact and exchange data or functionality using common Web communication protocols.

A. static website

B. Web API

C. Web X3D

D. tag cloud

Question 16. Which of the following is an example of asynchronous communication?

A. E-mail

B. Videoconferencing

C. Online chat

D. Shared whiteboards

Question 17. Which of the following Web 2.0 applications has been classified by noted technology journalist Nicholas Carr as the "amateurization" of journalism?

A. Blogs

B. Discussion forums

C. Message boards

D. Instant messaging

Question 18. __________ refers to manually adding metadata to media or other content.

A. Phishing

B. Tagging

C. Crowdsourcing

D. Podcasting

Question 19. An electronic __________ is essentially a collection of personal computers networked together with sophisticated software tools to help group members solve problems and make decisions through interactive electronic idea generation, evaluation, and voting.

A. folksonomy

B. fund transfer

C. data interchange

D. meeting system

Question 20. Which of the following benefits of groupware enables many people to speak and listen at the same time?

A. Group memory

B. Parallelism

C. Process structuring

D. Anonymity