IT- 210 Final Project

Overview

In this final case study, you will synthesize the concepts learned throughout the course based on a series of internship Activities that are the first two milestones. Through the two assignments outlined in Milestone One and Two, you will recommend solutions to Harrison Kirby, while also incorporating additional perspectives and source material to analyze real world scenarios and provide him with options to consider as part of his strategy to increase revenue and influence customer interactions and experiences in his small business. You will leverage both the textbook and external source to complete the final project. From the milestone assignments, you will find that Kirby is interested in improving his business through the use of technology. As you learned in the first two cases you worked for Kirby, he is focused on revenue through e - commerce and customer experience through intelligent systems incorporated with his web presence. Take the opportunity to provide Kirby with some other technology opportunities to consider that would support his business venture in e - commerce and intelligent system. Within your final paper, choose two of the concepts below drawn from course reading. Provide detail and an explanation for each concept, which will demonstrate how each can be leveraged to support business growth and/or create a streamlined operation for Kirby. Make sure to leverage sound examples, products, and references where appropriate to further substantiate your findings.

Course Concepts:

- Big data and knowledge management;

- Wireless, mobile computing, and mobile commerce;

- Social computing;

- Cloud computing;

- Business analytics and business intelligence solutions.

Your final product should answer this question: How will technology position Harrison Kirby's business for future growth and for the enhancement of both customer alignment and efficiency?

Specifically, the following critical elements must be addressed:

1. Case Synthesis

a) What is the purpose in Harrison Kirby asking you to collect this data and how will it impact gis business? Start the assignment with 2 - 3 paragraphs providing a description of Kirby's business and the industry in which he operates. In this type of contemporary organization, what is the central role that IT is playing for Harrison Kirby?

b) Find a complementary or competing companyin the same industry as Mr. Kirby's. Take time to research the company and provide supported evidence to communicate how IT may be playing a strategic role for that company in order to maintain or gain a competitive advantage.

2. Security Synthesis

a) What are the security or control issuesthat should be addressed as part of the technology selection process for Kirby's business?

b) Propose how you would address ethics or information security issues as part of the technology selection process for Kirby's business.

3. Findings and Recommendations

a) As the technical liaison for Kirby, you are providing him with critical informationthat he will use in making decisions on expanding the use of technology to improve his practice. Is is important that you write your response with conviction through well - developed recommendations based on sound reasoning and evidence.

b) Include and embedded Excel objectin your final Word document submission that includes as matrix of technical options that Kirby should consider in his decision making process. The Excel files should include the collums below in an example based on cloud computing. Make sute that you communicate to r. Kirby the challenges he should expect to face when introducing new technology into his business.

c) Comment and provide examples for how Mr. Kirby can use this new technology to make better management decisionsfor his business in the future.

Requirements of Submission:

The Final Project Case Study should follow formatting guidelines: use of three sources, 3 - 4 pages (not including the cover page and bibliography section), double spacing, 12 - point Times New Roman front, one - inch margins and citations in APA format.