1) Which of the following could not be considered an end-user of an information system?
a) Student who accesses the information website
b) A programmer who writes the codes for software module
c) A customer who uses the credit card in an EFTPOS machines.
d) A sales assistance in a video shop whose searches the data base for the particular title.
2) Explain why is it significant to have the performance clause within the license agreement? Answer should include at least 300 words. Also include references.