Company X is going to expand its information system. To do this, it is going to select and purchase new hardware and software and re-train its employees. The problem-solving team has been established and has specified hardware, software and staff-training needs.

In IT-rich environments, one can presume that additional changes are likely to be implemented in future. To carry out through the changes without unnecessary difficulties, appropriate organizational culture is needed. What do you propose for shaping it? Think about short-term and long-term goals and activities.