Companies sometimes purchase expensive applications, and then under-utilize or misuse these. In a sense, the economic downturn has been beneficial, as many companies are beginning to more regularly scrutinize the programs they are investing in, to confirm they are purchased for the right reasons, and used more effectively.

Have you come across any business/management-related applications that have been misused or under-used? If so, suggest ways in which those applications could have been better used by the companies concerned.