Case Study:
"As..... (human resource manager)......... of ABC hospital, you are responsible for providing guidance and leadership to your health care employees. You hold monthly meetings for high-level staff to address employee and other concerns. In your most recent staff meeting, you focused on trends that are alarming to you: a rising employee turnover rate and declining morale among staff. What leadership competencies are needed to reverse these trends? Propose a plan for the hospital that answers each of the questions below. The plan should include a short executive summary, a section with a heading for each question, and a conclusion that speaks to prioritization and implementation.
- What strategies can you use to improve employee morale?
- What strategies can you use to make sure that turnover doesn't affect the bottom line (patients)?
- How can you enhance communication among your staff to support staff needs and to ensure quality of care for patients?
- High turnover often stems from a lack of managerial support and professional development. What training/professional development programs will you encourage or require your high-level staff to complete? Your lower-level staff? Will you train all staff in the same manner?
- How can you involve your senior staff members in fostering continuous learning and training among employees at every level?
- Will you open up your staff meetings so that all employees can attend? Explain your answer.
- What expectations have been set forth for staff members? Are these realistic? Should they be changed?"