Business problems arise in a multitude of ways inside an organization; sometimes, they stem from the need or desire to do something completely new, sometimes they stem from the need or desire to improve an existing operation, and sometimes they even stem from the need or desire to stop doing something altogether. In every case, there is a need to understand where the business is and where it should be. Ideally, this will be done in a structured, systematic way, on the basis of process modeling, so that the decisions made are both correct and practically implementable.
Discuss the importance of creating both As-Is and To-Be process models for a specific business problem.
- What are the advantages of creating both process models?
- What might happen if you didn't have one or the other?
- Describe a case in which it might be enough to just have one or the other. How would you then use the model you have?