• Review questions 1,4,5,7,10,11 of Chapter 4
• Review questions 1,3,4,5,7,11,13,14,17 of Chapter 5
• Review questions 2,3,4, 10,13,15 of Chapter 6
What is EC, and how has it evolved?
Describe the difference between affiliate marketing and Web adverting.
What are the three stages of B2C EC?
Describe the differences between SEO, search marketing, and sponsored search.
Explain the different forms of online auctions.
How can online retailers minimize risk associated with credit card transaction?
What are virtual teams, and how do they help to improve an organization's capabilities?
What capabilities will define the Web of the future?
How cab social software help harness the wisdom of the crowd?
Why is using social media an important factor for attracting and retaining employees?
What is blogging, and why are blogs sometimes controversial?
What is tagging, and how are organizations using it in their Web sites?
Explain what is meant by crowdsourcing and how the Web is enabling this form of collaboration
How can organizations use social networking to connect with their customer?
Why can social media be both a blessing and a threat for organizations?
Describe the differences between entities, tables, rows, and attributes in a database.
What is the importance of master data management?
What are the advantages of a DBMS?
Describe and give examples of two types of Web mining?
Explain the difference between explicit and tacit knowledge.
What is a knowledge management system, and what types of technologies make up a comprehensive system ?