Assignment

This assignment provides you with an opportunity to define tools of the customer interface and to distinguish the different stages of developing a website by preparing a presentation. Treat this presentation as if you were bidding on a job, and this presentation is your opportunity to sell the tools you would include along with the process (the development stages) that you would follow. Include at least the following within the presentation

- seven tools of the customer interface (i.e., context, commerce, connection, communication, customization, community, and content);

- examples for each of the seven tools of the customer interface (images or screenshots);

- explanation of how your team would progress through each of the stages for developing a website (i.e., systems analysis/planning, systems design, building the system, testing, and implementation service delivery);

- examples of the tasks that would occur in each development stage; and

- at least 12 slides. Use your creativity to format the presentation; however, be sure it is professional and legible. For some guidance toward preparing presentations in PowerPoint, click here to access a video with helpful tips.