Assignment

Details

Students are expected to identify their "real-world" organisation. If some students do not have access to a "real-world" organisation, a fictitious organisation based on a real world organisation will be acceptable.

Finding a "real-world" organisation:

• If you are linked to an organisation (government or private organisation for an example) ask what the need for improving the performance level or the process flow (for example; sales, order, or payment process), choose the highest priority and work around that.

• Do you have any family or friends involved in the business organisation, or do you know anyone with a business organisation? Ask them about the performance level or the process flow type that they need (keep it simple).

• Otherwise, do you have any friends with ideas for a business organisation? What would be the major performance level or the process flow type that they need for this organisation?

• Do not try to solve all the problems for the organisation in the few weeks you have and just focus on one problem.

• TASK 1: Organisation Background

Briefly introduce your chosen organisation in terms of name, the industry it operates within, products and services, clients, major competitors and competing for products/services, major processes, ownership, key personnel and key issues/challenges.

• TASK 2: Time Management Plan

Students are required to provide an effective time management plan that will lead to successful implementation of your project.

• TASK 2.1: Work Breakdown Structure

Develop a work breakdown structure (WBS) for your project with date, and summary of project activities. Use a table with columns for activity number, start date, finish date, activity name, activity description, planned action, status, and any other notes. The purpose of WBS is to identify each task in your project and include an estimated duration.

• TASK 2.2: Task-Sequencing Approaches

After work breakdown structure (WBS) has been designed, students need to present the project details that are mentioned in the WBS using the following Task-Sequencing Approaches:

• PERT Chart
• Gantt Chart

• TASK 3: Fact-Finding

Develop a fact-finding for planning and analysis in order to determine improvements in organisational processes. This fact-finding plan should include; interviews, documentation review, observation, questionnaires, and research.

• TASK 4: Organisation Chart

Review and draw the organisation chart for your chosen organisation. Then, list the individuals (working at various levels of organisational structure) and their roles for those who you would like to interview. Prepare a list of objectives for each of the interviews you will conduct.

• TASK 5: "AS IS" Process

Provide an "AS IS" process diagram by using Business Process Modelling Notation (BPMN) or Unified Modelling Language (UML) notation. The "AS IS" diagram should explain the process flow of your chosen organisation. Then, explain which process flow in this diagram that you want to improve.

• TASK 6: Report to Top Management

Assume you have completed the planning and analysis phases of your project for your chosen organisation. Write a report to the top management (CEO). This report at a minimum should include the objectives, background, processes undertaken, scope, and recommendations to the top management (CEO).

• TASK 7: Presentation/Report Structure

This task includes providing a cover page (title page) for your report and writing up your report details with clarity and professionalism.

• TASK 8: References

All documents cited in your assignment must list in a single alphabetical list at the end of the assignment. The following USQ Library Resources to assist you with referencing correctly using the Harvard Referencing System. Endnote Bibliography Software for managing referencing is available to you for free as a USQ Student.

Note: You need to use Microsoft Project and Visio that provided by USQ to create your business models. Assignments that did not use this software will not be accepted. Also, you need to submit your assignment in one file (Word or PDF). Assignment with separate different files will not be accepted.