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Tom is installing a new patch for the client-access side of the company's proprietary database. After installing the patch, he reboots the PC and gets a blue screen with a cryptic error code. At this point, he does not know whether to reboot to a previous configuration and uninstall the patch code, or to reinstall the client's workstation.

§The client in this case is a data entry clerk for the database. If the clerk's work is not finished by 5:30 p.m. each day, customers attempting to order services via the web will not have access in the overnight hours. The cost to the company of this outage time is estimated at $8,000/hour.§What should Bryan do?

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