(Answered) A customer brings you her laptop computer and tells you

Engineering

A customer brings you her laptop computer and tells you that it will not connect to any Wi-Fi networks. She tells you that it was working yesterday, and that she was on the web updating her Facebook page and then downloading a coupon-shopping program. Now she cannot connect to the Internet.

State your steps and idea of what the problem could be and what you might do to resolve the issue.

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Computer Engineering, Engineering

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