1. Choose an industry (eg the wedding industry, pet-related businesses, real estate, child- related businesses) and make a list of the types of businesses organisations in that industry should network with and pursue to maximise their range of contacts. What opportunities might they have for maximising their contacts? (75-100 words)

2. How would you record, store and categorise contact details of people you meet at networking events? Why would you use this method? (75-100 words)

3. You have made a new network contact. You have exchanged relevant information and believe that the contact you have made will be useful for a particular client. How will you go about developing a good relationship with your new contact and how will you negotiate the appropriate level of support that can be provided for the client? If possible use an example, from your work, to describe the procedures you would follow. (100-150 words)

4. Think about a time when you were involved in a negotiation. This might have been a time when you undertook negotiation in the process of buying a house or car. It might have been a situation in which you negotiated a pay rise. Alternately, it might have been a time when you negotiated what movie to see or what restaurant to go to with a friend. Describe the situation. What negotiation skills did you use? Was the outcome of the negotiation positive? Why/ why not? What would you do differently next time you were involved in a negotiation? (100-150 words)

5. Negotiation is a problem-solving process. You need to identify the problem, gather data, determine the best options, make a decision about the problem solution and implement the solution.

Effective collaboration with others is necessary for win-win solutions. Explain what a win-win situation is and how it can be achieved. (100-150 words)