problem 1) What do you mean by Total Equality Management?

b) prepare down four important dimensions of quality.

c) prepare down the benefits of Total Equality Management.

d) How does employee empowerment affect performance in the organization?

e) Mention the pre-requisites to achieve JIT production effectively.

f) How does employee education and training contribute towards strengthening quality?

g) State internal benchmarking and competitive benchmarking.

h) prepare down the steps involved in problem identification and solving process.

i) What do you mean by Design of experiments?

problem 2) State quality policy.

problem 3) describe briefly key elements of Total Quality Management.

problem 4) State Just-in-time (JIT) system.

problem 5) describe key elements of JIT.

problem 6) Describe the working and advantages of quality circles in an organization.

problem 7) What are the reasons behind undertaking a benchmarking study in an organization?

problem 8) describe briefly the steps involved in the benchmarking process.

problem 9) Describe briefly the steps involved in Quality function deployment study.

problem 10)(a) Describe OAKLAND Model for TQM.

(b) Describe the contributions of effective rewards and recognition mechanisms in an organization.

problem 11)(a) prepare a brief note on Taguchi Methods.

(b) Describe the working of Kanban system in Just-in-time (JIT) system.

problem 12) prepare brief notes on any two of the following:

(a) ISo 9000.

(b) rso eoo2.

(c) Quality assurance system.

(d) Seven new QC tools.